Insurance Partners
At Midtown Wellness Covent Garden, we make using your health insurance simple and stress-free. We know that navigating insurance policies can feel confusing that’s why our friendly team is here to guide you every step of the way.
Whether your plan covers osteopathy, chiropractic, physiotherapy, shockwave therapy, acupuncture, or sports massage, we’ll help you check your benefits, process claims where possible, and ensure you receive high-quality, hands-on care from our trusted professionals.
Why Clients Choose Midtown Wellness Covent Garden
📍 Central London location: easily accessible clinic in Covent Garden with flexible appointment times to suit busy schedules.
👩⚕️ Fully accredited practitioners: our osteopaths are registered with the GOsC and BMAS, physiotherapists with the HCPC and CSP, Chiropractors with GCC and BCA, massage and allied therapists with FHT, STA, CHNC or ITEC.
🧾 Insurance made easy: we accept most major UK and international health insurers as well as many cash-plan providers, and we handle the claims process on your behalf when your plan allows.
Our Insurance Partners
Allianz Care • AVIVA • AXA (UK & International) • Bupa (UK, International & Cash Plans) • Cigna Global • WPA • Vitality • Healix • Freedom Health • The Exeter • HealthShield • Medicash • Westfield Health • MSH International • Saga • BHSF • Globacare • Health+
Midtown Wellness handles BUPA UK claims on your behalf, with any excess premiums paid directly to our clinic.
BUPA UK Please note:
Before booking, contact BUPA UK to inform them of your intended appointment at Midtown Wellness Covent Garden. Request a pre-authorisation number for the relevant treatment
Once you have your pre-authorisation number:
Use our online booking system.
Select A - Insurance.
Choose the appropriate BUPA UK treatment type
Midtown Wellness handles AXA Health claims on your behalf, with any excess premiums paid directly to AXA or our clinic.
Before your appointment, please contact your AXA health insurance provider to obtain an authorisation code for your treatment. This code will be used to bill your insurer.
Additionally, we will need some details to process your insurance claim, including your address linked to your insurance, your AXA membership number, and your date of birth.
Please be aware that there may be an excess on your insurance policy. We accept AXA UK and International for Osteopathy, Physiotherapy, chiropractic and Shockwave therapy.
Once you have your pre-authorisation number:
Use our online booking system.
Select A-Insurance.
Choose the appropriate AXA treatment type (Osteopathy, Physiotherapy, or Shockwave).
AVIVA Insurance Codes
Midtown Wellness handles AVIVA Physiotherapy, Osteopathy, Chiropractic and Shockwave claims on your behalf.
Once you have your pre-authorisation number:
Use our online booking system.
Select A-Insurance.
Choose the appropriate AVIVA treatment type (Physiotherapy, or Shockwave).
Midtown Wellness handles HEALIX claims on your behalf.
Healix UK code: OSCMIDT000
BHSF Claimable Treatments at Midtown Wellness
You can claim the following treatments through your BHSF health insurance when booked at Midtown Wellness:
Physiotherapy & Physio Massage
Provided by our fully qualified physiotherapists, all registered with the Health and Care Professions Council (HCPC).Osteopathy & Osteo Massage
Delivered by our osteopaths, all registered with the General Osteopathic Council (GOsC).Acupuncture / Dry Needling
Performed by our osteopaths trained in medical acupuncture, registered with the British Medical Acupuncture Society (BMAS).
This meets BHSF’s requirement for treatment to be provided by a professionally qualified and registered acupuncturist. How to book:
Use our online booking system.
Choose the appropriate treatment type (Osteopathy, Osteo Massage, Physiotherapy, Physio Massage and Acupunture
Simplyhealth claims are not processed directly; payments must be made in advance and a detailed invoice will be provided after your appointment.
How to book:
Use our online booking system.
Choose the appropriate treatment type (Osteopathy, osteopathy/physio massage, Chiropractic, Physiotherapy, Acupuncture or Shockwave).
WESTFIELD HEALTH claims are not processed directly; payments must be made in advance and a detailed invoice will be provided after your appointment.
To claim for treatments through WESTFIELD HEALTH, Midtown Wellness receipts include the following details:
Practitioner’s Information: Name, clinic address, and qualifications of the practitioner.
Patient’s Information: Name and address of the person who received the treatment.
Treatment Details: Date, description, and payment status showing as fully paid.
How to book:
Use our online booking system.
Choose the appropriate treatment type.
Please leave a note with your home address during booking if you need a receipt for your WESTFIELD HEALTH insurance claim. We’ll send it after your appointment.
Bupa Global Physiotherapy Coverage – Important Information
Some patients receive pre-authorisation for BUPA Global appointments, but this is not always the case. For further information, we recommend checking your insurance policy or contacting BUPA directly.
If you hold a pre-authorisation code under Midtown Wellness, we can claim directly from Bupa Global. Please ensure your code is valid before your appointment.
If you do not have a pre-authorisation code, you can pay online and submit the receipt to Bupa Global for reimbursement. We do not invoice Bupa Global directly if you don't have a pre-authorisation code.
Before your first appointment, please review your insurance policy to confirm coverage and be aware of any excess fees.
How to book:
Use our online booking system.
Select A-Insurance.
Choose the appropriate treatment type
BUPA Global cover Osteopathy, Chiropractic, Acupuncture, Physiotherapy, and Shockwave Therapy.
We accept BUPA Cash Plans and no referral is required.
Claims are not processed directly; payments must be made in advance and a detailed invoice will be provided after your appointment.
Our osteopaths are registered with the British Medical Acupuncture Society (BMAS) and the General Osteopathic Council (GOSC).
Our physiotherapists are registered with the Health and Care Professions Council (HCPC), the Chartered Society of Physiotherapy (CSP), and the Acupuncture Association of Chartered Physiotherapists (AACP).
How to book:
Use our online booking system.
Choose the appropriate treatment type (Osteopathy, Physiotherapy, Acupuncture or Shockwave).
Midtown Wellness handles Osteopathy. Chiropractic and physiotherapy VITALITY claims on your behalf.
Once you have your pre-authorisation number:
Use our online booking system.
Select A-Insurance.
Choose the appropriate VITALITY treatment type
Midtown Wellness handles Osteopathy, Chiropractic and physiotherapy WPA claims on your behalf.
Midtown Wellness osteopathy, Chiropractic, acupuncture, massage and physiotherapy treatment options meet HEALTHSHIELD claim requirements.
HEALTHSHIELD Claims are not processed directly; payments must be made in advance and a detailed invoice will be provided after your appointment.
To claim for treatments like Osteopathy, Massage, Physiotherapy or acupuncture through HEALTHSHIELD, Midtown Wellness receipts include the following details:
Practitioner’s Information: Name, clinic address, and qualifications of the practitioner.
Patient’s Information: Name and address of the person who received the treatment.
Treatment Details: Date, description, and payment status showing as fully paid.
How to book:
Use our online booking system.
Choose the appropriate treatment type (Osteopathy, Massage, Physiotherapy, Acupuncture or Shockwave).
Please leave a note with your home address during booking if you need a receipt for your HEALTHSHIELD insurance claim. We’ll send it after your appointment.
CIGNA GLOBAL Claims are not processed directly; payments must be made in advance and a detailed invoice will be provided after your appointment.
How to book:
Use our online booking system.
Choose the appropriate treatment type (Osteopathy, Chiropractic, Physiotherapy, Acupuncture or Shockwave).
Midtown Wellness osteopathy, osteomassage, Chiropractic, acupuncture, physiomassage and physiotherapy treatment options meet MEDICASH claim requirements.
To claim for treatments like osteopathy, physiotherapy or acupuncture through MEDICASH, Midtown Wellness receipts include the following details:
Practitioner’s Information: Name, clinic address, and qualifications of the practitioner.
Patient’s Information: Name and address of the person who received the treatment.
Treatment Details: Date, description, and payment status showing as fully paid.
How to book:
Use our online booking system.
Choose the appropriate treatment type Osteopathy, osteo/physio Massage, Physiotherapy and Acupuncture.
Please leave a note with your home address during booking if you need a receipt for your MEDICASH insurance claim. We’ll send it after your appointment.